Emergencies

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation.

When should you use NHS 111?

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Find out more about the NHS 111 Service.

Extended Access Centres in Hackney

There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. Urgent and routine appointments with a GP, either same day or in advance are available at any one of our five primary care GP practices, making it much easier to get the care you need at a location that is convenient for you. 

Patients registered with a City and Hackney GP practice can book an appointment at the service through their GP practice. The opening hours are 4.00pm – 8.00pm weekdays and 8.00am – 8.00pm weekends and Bank Holidays. Please note this is not a walk-in service and is not suitable for all types of problems.

Find out more about the GP Extended Access Centres in Hackney.