There are now Extra GP appointments in the evenings and at weekends available to City and Hackney patients. Urgent and routine appointments with a GP, either same day or in advance are available at any one of our five primary care GP practices, making it much easier to get the care you need at a location that is convenient for you.
Who can access the service?
Patients registered with a City and Hackney GP practice can book an appointment at the service through their GP practice. These appointments are not suitable for all types of problems. (NB This is not a walk-in service)
What are the opening times?
The opening hours are 4.00pm – 8.00pm weekdays and 8.00am – 8.00pm weekends and Bank Holidays.
How do I book an appointment?
For now you book an appointment by contacting your own GP practice however, direct booking is in the pipeline.
Extra evening and weekend appointments available at:
Sunday & Bank Holidays 8am-8pm
10 Kenninghall Road
London E5 8BY
The Hoxton Surgery 12 Rushton Street
Hoxton N1 5DR
Richmond Road Medical Centre 136 Richmond Road
London E8 3HN
The Neaman Practice 15 Half Moon Court
London EC1A 7HF
Stamford Hill Group Practice 2 Egerton Road
London N16 6UA
What can I expect at a consultation with a GP?
One of the added benefits of the primary care extended access service is that the GP will have access to view your medical record during your visit to the primary care access centre. Having access to view your medical record means that the clinician will have a greater understanding of your medical history and health needs and can then choose the treatment that is right for you. The clinician will ask you for your consent before accessing your medical record. Using this service will not affect your registration at your usual GP practice.
Who will have access to my medical record?
Once you have consented, only authorised staff within the service will have access to view your medical record. Clinicians can only review your medical record if you have given your expressed consent. If you do not consent then the GP will not be able to continue the consultation. Your medical information will be treated with the strictest of confidentiality. All City and Hackney GP practices have agreed to sign up to a data sharing agreement which sets out what information will be shared, how and when.
What if I don’t want my medical records to be shared?
If you don’t want your medical records to be viewed then you will need to tell the receptionist or GP at your own practice when they are booking the appointment. They will then offer you an appointment at your own GP practice.
Your views and feedback about the primary care extended access service
At the end of the consultation with the GP you will be asked to complete a patient experience survey. Your views and feedback are important and will help us to make improvements.
Tests and Referrals
The GP’s in these centres will send any requests for tests and referrals back to your own GP practice to action – in a small number of cases your own GP practice might recommend a different management plan to the extended access GP.
Please note that our services have resumed with some continued disruption to our NHS email which may impact patient referrals in and out of our service, however we expect this to return to normal by early next week.
Thank you for your continued patience.
Dear Patients, NHS England has advised us to shutdown our PCs and telephones in response to a major cyber attack on NHS services across the UK.
This has resulted in serious disruption to our service. If you have urgent medical needs that cannot wait till the issue is resolved, please call 111.
If you have a medical emergency, please call 999 or visit your nearest A&E.
We will update further when we know more and thank you for your patience.